1. Overview
1.1 This website is operated by T.H.C. The High Couture (hereinafter “THC” or “The High Couture”). Throughout the site, the terms “we”, “us” and “our” refer to The High Couture. By accessing or using our website (also known as the “Site”), you are agreeing to comply with and be bound by the general terms and conditions (hereinafter “GTC”, “Terms of Service” or “Terms”).
1.2 A customer (“you”, “your”, “user”) within the meaning of these terms is any person (natural or legal) user of the site, including but not limited to site visitors, consumers, providers, clients, commerce and/or content creators. By accessing or visiting any part of the website and/or purchasing from us, the customer engages in our service and is accepting the GTC and the additional terms and conditions and policies referenced herein and/or available by hyperlink.
1.3 Any new information, features, or tools added to the present website are also affiliated with the GTC. You can review the most current version of the Terms at any time on this page. By posting the updates and/or changes on our website, we reserve the right to modify, update, change, or replace any part of these terms at any given time. You, as a customer, have the right and responsibility to review these Terms periodically for any changes.
1.4 You acknowledge that this agreement is a contract between you and THC, even though it is digital and not signed by you, it governs your use of the website and services. If you don’t agree to the GTC, do not access the site or purchase any of the products or services of the online store.
1.5 This website is powered by WordPress, WooCommerce, and OnvoPayment. This lets us have the website we have today and provide you with any information, products, and services.
2. Online Store Terms
2.1 By agreeing to these Terms of Service, you represent that you are at least 18 years of age or the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.
2.2 By using our website, you are agreeing to use the site for lawful purposes only; not engage in any behavior that could disrupt or interfere with the operation of the site or violate any applicable laws or regulations; not upload or transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable; and not infringe upon the intellectual property rights of The High Couture or any third party. You must not transmit any worms or viruses or any code of a destructive nature.
2.3 The High Couture can terminate and/or take legal action if any GTC is violated. A breach or violation of any of the Terms will result in an immediate termination of your Services.
3. General Conditions
3.1 We reserve the right to accept, refuse, or decline any service or purchase to anyone for any reason at any time.
3.2 You understand that your information (excluding credit/debit card information), may be used and transferred unencrypted and involve (but not limited to) transmissions over various networks; and/or changes to conform and adapt to technical requirements of connection, networks, or devices. Credit card information is always encrypted during transfer over networks.
3.3 All content on the Site, including logos, text, images, graphics, designs, trademarks, and videos (collectively, the “Content”), is owned or licensed by T.H.C. The High Couture is protected by intellectual property laws. You may not use, reproduce, duplicate, copy, sell, resell, distribute, exploit, or display any part of the Content, or access to the good or any contact on the website through which the service is provided, without express written permission by us.
3.4 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
4. Accuracy, Completeness, and Timeliness of Information
4.1 The information on this site is not meant to be exact, it is general information. We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. THC is more than glad to provide any additional information if requested in any official way.
4.2 This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
5. Service and Prices
5.1 We strive to provide accurate and up-to-date information regarding product descriptions, prices, and availability. However, we do not guarantee the accuracy of all information and may correct errors, inaccuracies, or omissions at our discretion.
5.2 Prices are listed in Colones and are subject to change without notice. Unless otherwise stated, the prices indicated in the seller’s product descriptions are total prices. Any applicable taxes or shipping fees will be added to the total cost during checkout.
5.3 We reserve the right at any time to modify or discontinue any product or service (or any part or content thereof) without notice at any time.
5.4 We reserve the right to change update or discontinue any offer or discount in our products or services without preview notification.
5.5 THC shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
6. Products or Services
6.1 Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. To view our Return Policy, please visit https://thehighcouture.com/return-policy/
6.2 The colors of the images of the products are reference only. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
6.3 All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
6.4 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
6.5 The products presented on The High Couture website are original designs. This includes, but is not limited to sewing patterns, graphic designs, and features. We do not authorize the use of any of them to be replicated (partially or completely) for personal or commercial use. The customer is buying a final good, which does not include the authorization to use it in any other way, including but not limited to the author’s right.
6.6 We reserve the right but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. THC reserves the right to limit the amount of products or services a customer can purchase.
6.7 Our products do not consent to any illegal activity. And we are not involved in the final use given by the customer after the purchase. You may not use our products to violate any conditions, law, or any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
6.8 We don’t warranty the quality of any product or service of The High Couture purchased outside of our website.
7. Orders and Payment
7.1 By placing an order on the Site, you are offering to purchase products subject to these Terms. All orders are subject to acceptance and availability. By placing the selected goods in the virtual shopping cart and going through the electronic ordering process, the customer submits a legally binding offer by clicking the button that concludes the ordering process.
7.2 Payment must be made at the time of order. The seller can accept the customer’s offer within five days by sending the customer a written order confirmation or delivering the ordered goods to the customer. The period for accepting the offer begins on the day after the customer submits the offer and ends five days later. If the seller does not accept the customer’s offer within this period, it is considered a rejection, and the customer is no longer bound by their offer.
7.3 In the event of a payment issue, we reserve the right to cancel or modify your order at our discretion.
7.4 Order processing and communication usually take place by email. The customer must ensure that the email address provided for the order processing is correct and can receive emails from the seller. The customer should also ensure that their SPAM filters do not block emails from the seller or third parties authorized by the seller to process the order.
8. Shipping and Delivery
8.1 We aim to process and ship orders as quickly as possible. Delivery times may vary based on your location. You will receive a shipping confirmation email once your order has been dispatched, and tracking information will be provided if available.
8.2 We are not responsible for any delays caused by customs or other third-party factors outside of our control.
9. Returns and Exchanges
9.1 Our Return and Exchange Policy governs the terms under which you can return or exchange products purchased through the Site. Please review this policy carefully before making a purchase.
10. Accuracy of Billing and Account Information
10.1 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person (natural or legal), per household, or per order. These restrictions may include but are not limited to, orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, THC may attempt to notify you by contacting you through the account information provided (email, phone number, or billing address) at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
10.2 You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email, address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
10.3 For more details, please review our Returns Policy.
11. Optional Tools
11.1 We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
11.2 You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
11.3 Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
11.4 We may also, in the future, offer new Services and/or features through the website (including, the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
12. Third-Party Links
12.1 Certain content, products, and Services available via our Service may include materials from third parties.
12.2 Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or Services of third parties.
12.3 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
13. User Comments, Feedback, and Other Submissions
13.1 If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
13.2 We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
13.3 You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
14. Personal Information, Privacy and Data Collection
14.1 To access certain features of the Site, you may be required to create an account. We collect personal information that you provide when registering for an account, making a purchase, subscribing to our newsletter, or interacting with our customer service team. This information may include your name, contact information, payment details, and purchase history.
14.2 You agree to provide accurate, current, and complete information when registering and to keep your account information up to date.
14.3 We also collect non-personal data such as IP addresses, cookies, and browsing activity to improve our services, target advertising, and analyze trends. By using the Site, you consent to our collection of this information.
14.4 You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately at thc.thehighcouture@gmail.com
14.5 We value your privacy. Our Privacy Policy outlines how we collect, store, use, and protect your personal information. By using the Site, you agree to our Privacy Policy, which may be updated from time to time.
14.6 Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, please see https://thehighcouture.com/privacy-policy/
15. Cookies and Tracking Technologies
15.1 Our Site uses cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and provide personalized advertisements. By continuing to use our Site, you consent to our use of cookies.
15.2 You may disable cookies in your browser settings, but doing so may affect your ability to use some features of the Site.
16. Social Media and Marketing
16.1 By using the Site, you acknowledge and agree that we may target you with marketing materials through various social media platforms. This includes using information collected from your interaction with our Site or through third-party social media platforms.
16.2 You have the option to unsubscribe from our marketing communications at any time by following the instructions provided in the communication or by contacting us directly.
17. Errors, Inaccuracies and Omissions
17.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
17.2 We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
18. Prohibited Uses
18.1 In addition to other prohibitions as outlined in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
19. Disclaimer of Warranties; Limitation of Liability
19.1 We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
19.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
19.3 You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.
19.4 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
19.5 In no case shall The High Couture, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
19.6 Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
20. Indemnification
20.1 You agree to indemnify, defend, and hold harmless The High Couture and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
21. Severability
21.1 If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
22. Termination
22.1 The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
22.2 These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
22.3 If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
23. Entire Agreement
23.1 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
23.2 These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
23.3 Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
24. Governing Law
24.1 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed following the laws of Costa Rica. Any disputes arising from these Terms or your use of the Site will be resolved exclusively in the courts of Costa Rica.
24.2 For merchants, legal entities under public law, or special funds under public law, the place of business of the seller is the exclusive place of jurisdiction. For international customers, this also applies if the customer’s professional or commercial activity is involved in the contract.
25. Changes To Terms Of Service
25.1 You can review the most current version of the Terms of Service at any time on this page.
25.2 We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
26. Contact Information
26.1 Questions about the Terms of Service should be sent to us at thc.thehighcouture@gmail.com.
26.2 Our contact information is posted below:
T.H.C. The High Couture
thc.thehighcouture@gmail.com
Ulloa, Heredia, Heredia, Costa Rica 40104
+506 85826983
Last updated: December 10, 2024